| Edited
by Kenneth Vercammen, Esq.
Sometimes, store customers are injured in fall downs caused by
wet and slippery floors or failure by stores to clean up broken
or fallen items. No one plans on being injured in an accident, whether
it is a car accident, fall down or other situation. Speak with a
personal injury attorney immediately to retain all your rights.
The stores are responsible for the maintenance of their premises
which are used by the public. It is the duty of the store to inspect
and keep said premises in a safe condition and free from any and
all pitfalls, obstacles or traps that would likely cause injury
to persons lawfully thereon. It is further the duty of the store
to properly and adequately inspect, maintain and keep the library
premises free from danger to life, limb and property of persons
lawfully and rightfully using same and to warn of any such dangers
or hazards thereon. You may be lawfully upon the premises as a business
invitee in the exercise of due care on your part, and solely by
reason of the omission, failure and default of the store, be caused
to fall down If the store did not perform their duty to plaintiff
to maintain the premises in a safe, suitable and proper condition,
you may be entitled to make a claim. If severely injured, you can
file a claim for damages, together with interest and costs of suit.
Injured people can demand trial by jury.
The following information is taken from the old model jury charges
dealing with fall downs by store customers:
INVITEE - DEFINED AND GENERAL DUTY OWED
An invitee is one who is permitted to enter or remain on land (or
premises) for a purpose of the owner (or occupier). He/She enters
by invitation, expressed or implied. The owner (or occupier) of
the land (or premises) who by invitation, expressed or implied,
induced persons to come upon his/her premises, is under a duty to
exercise ordinary care to render the premises reasonably safe for
the purposes embraced in the invitation. Thus, he/she must exercise
reasonable care for the invitee's safety. He/She must take such
steps as are reasonable and prudent to correct or give warning of
hazardous conditions or defects actually known to him/her (or his/her
employees), and of hazardous conditions or defects which he/she
(or his/her employees) by the exercise of reasonable care, could
discover.
BUSINESS INVITEE FALL DOWNS: The basic duty of a proprietor of
premises to which the public is invited for business purposes of
the proprietor is to exercise reasonable care to see that one who
enters his/her premises upon that invitation has a reasonably safe
place to do that which is within the scope of the invitation. Notes:
(1) Business Invitee: The duty owed to a "business invitee"
is no different than the duty owed to other "invitees."
(2) Construction Defects, Intrinsic and Foreign Substances: The
rules dealt with in this section and subsequent sections apply mainly
to those cases where injury is caused by transitory conditions,
such as falls due to foreign substances or defects resulting from
wear and tear or other deterioration of premises which were originally
constructed properly.
Where a hazardous condition is due to defective construction or
construction not in accord with applicable standards it is not necessary
to prove that the owner or occupier had actual knowledge of the
defect or would have become aware of the defect had he/she personally
made an inspection. In such cases the owner is liable for failing
to provide a safe place for the use of the invitee.
Thus, in Brody v. Albert Lipson & Sons, 17 N.J. 383 (1955),
the court distinguished between a risk due to the intrinsic quality
of the material used (calling it an "intrinsic substance"
case) and a risk due to a foreign substance or extra-normal condition
of the premises. There the case was submitted to the jury on the
theory that the terrazzo floor was peculiarly liable to become slipper
when wet by water and that defendant should have taken precautions
against said risk. The court appears to reject defendant's contention
that there be notice, direct or imputed by proof of adequate opportunity
to discover the defective condition. 17 N.J. at 389.
It may be possible to reconcile this position with the requirement
of constructive notice of an unsafe condition by saying that an
owner of premises is chargeable with knowledge of such hazards in
construction as a reasonable inspection by an appropriate expert
would reveal. See: Restatement to Torts 2d, §343, Comment f,
pp. 217-218 (1965), saying that a proprietor is required to have
superior knowledge of the dangers incident to facilities furnished
to invitees.
Alternatively, one can view these cases as within the category
of defective or hazardous conditions created by defendant or by
an independent contractor for which defendant would be liable (see
introductory note above).
Cases:
Bozza v. Vornado, Inc., 42 N.J. 355, 359 (1954) (slip and fall
on sticky, slimy substance in self-service cafeteria which inferably
fell to the floor as an incident of defendant's mode of operation).
Buchner v. Erie Railroad Co., 17 N.J. 283, 285-286 (1955) (trip
over curbstone improperly illuminated).
Brody v. Albert Lifson & Sons, 17 N.J. 383, 389 (1955) (slip
and fall on wet composition floor in store).
Bohn v Hudson & Manhattan R. Co., 16 N.J. 180, 185 (1954) (slip
onsmooth stairway in railroad station).
Williams v. Morristown Memorial Hospital, 59 N.J. Super. 384, 389
(App.
Div. 1960) (fall over low wire fence separating grass plot from
sidewalk).
Nary v. Dover Parking Authority, 58 N.J. super. 222, 226-227 (App.
Div. 1959) (fall over bumper block in parking lot).
Parmenter v. Jarvis Drug Store, Inc., 48 N.J. Super. 507, 510 (App.
Div. 1957) (slip and fall on wet linoleum near entrance of store
on rainy day).
Nelson v. Great Atlantic & Pacific Tea Co., 48 N.J. Super.
300 (App. Div. 1958) (inadequate lighting of parking lot of supermarket,
fall over unknown object).
Barnard v. Trenton-New Brunswick Theatre Co., 32 N.J. Super. 551,
557 (App. Div. 1954) (fall over ladder placed in theatre lobby by
workmen of independent contractor).
Ratering v. Mele, 11 N.J. Super. 211, 213 (App. Div. 1951) (slip
and fall on littered stairway at entrance to restaurant).
DUTY TO INSPECT OWED TO INVITEE The duty of an owner (or occupier)
of land (or premises) to make the place reasonably safe for the
proper use of an invitee requires the owner or occupier to make
reasonable inspection of the land (or premises) to discover hazardous
conditions. Cases:
Handelman v. Cox, 39 N.J. 95, 111 (1963) (salesman showing merchandise
to employees of defendant fell down cellar stairway partially obscured
by carton)
NOTICE OF PARTICULAR DANGER AS CONDITION OF LIABILITY If the jury
members find that the land (or premises) was not in a reasonably
safe condition, then, in order to recover, plaintiff must show either
that the owner (or occupier) knew of the unsafe condition for a
period of time prior to plaintiff's injury sufficient to permit
him/her in the exercise of reasonable care to have corrected it,
or that the condition had existed for a sufficient length of time
prior to plaintiff's injury that in the exercise of reasonable care
the owner (or occupier) should have discovered its existence and
corrected it.
Cases:
Tua v. Modern Homes, Inc., 64 N.J. Super. 211 (App. Div. 1960),
affirmed, 33 N.J. 476 (1960) (slip and fall on small area of slipper
waxlike substance in store); Parmenter v. Jarvis Drug Store, Inc.,
48 N.J. Super. 507, 510 (App. Div. 1957) (slip and fall on wet linoleum
near entrance of store on rainy day); Ratering v. Mele, 11 N.J.
Super. 211, 213 (App. Div. 1951) (slip and fall on littered stairway
at entrance to restaurant).
Notes:
(1) The above charge is applicable to those cases where the defendant
is not at fault for the creation of the hazard of where the hazard
is not to be reasonably anticipated as an incident of defendant's
mode of operation. See: Maugeri v. Great Atlantic & Pacific
Tea Company, 357 F.2d 202 (3rd Cir. 1966) (dictum).
(2) An employee's knowledge of the danger is imputed to his/her
employer, the owner of premises. Handelman v. Cox, 39 N.J. 95, 104
(1963).
NOTICE NOT REQUIRED WHEN CONDITION IS CAUSED BY DEFENDANT If the
jury members find that the land (or premises) was not in a reasonably
safe condition and that the owner (or occupier) or his/her agent,
servant or employee created that condition through his/her own act
or omission, then, in order for plaintiff to recover, it is not
necessary for the jury members also to find that the owner (or occupier)
had actual or constructive notice of the particular unsafe condition.
Cases:
Smith v. First National Stores, 94 N.J. Super. 462 (App. Div. 1967)
(slip and fall on greasy stairway caused by sawdust tracked onto
the steps by defendant's employees); Plaga v. Foltis, 88 N.J. Super.
209 (App. Div. 1965) (slip and fall on fat in restaurant area traversed
by bus boy); Torda v. Grand Union Co., 59 N.J. Super. 41 (App. Div.
1959) (slip and fall in self-service market on wet floor near vegetable
bin). Also see: Thompson v. Giant Tiger Corp., 118 N.J.L. 10 (E.
& A. 1937); Wollerman v. Grand Union Stores, Inc., 47 N.J. 426
(1956); Lewin v. Orbach's, Inc., 14 N.J. Super. 193 (App. Div. 1951);
Maugeri v. Great Atlantic & Pacific Tea Company, 357 F.2d 202
(3rd Cir. 1966).
BURDEN OF GOING FORWARD
In Wollerman v. Grand Union Stores, Inc., 47 N.J. 426, 429-430
(1966), the court held that where string beans are sold from bins
on a self-service basis there is a probability that some will fall
or be dropped on the floor either by defendant's employees or by
customers. Since plaintiff would not be in a position to prove whether
a particular string bean was dropped by an employee or another customer
(or how long it was on the floor) a showing of this type of operation
is sufficient to put the burden on the defendant to come forward
with proof that defendant did what was reasonably necessary (made
periodic inspections and clean-up) in order to protect a customer
against the risk of injury likely to be generated by defendant's
mode of operation. Presumably, however, the burden of proof remains
on plaintiff to prove lack of reasonable care on defendant's part.
If defendant fails to produce evidence of reasonable care, the jury
may infer that the fault was probably his. See also: Bozza, supra,
42 N.J. at 359.
Whether or not defendant has furnished an invitee with a reasonably
safe place for his/her use may depend upon the obviousness of the
condition claimed to be hazardous and the likelihood that the invitee
would realize the hazard and protect himself/herself against it.
Even though an unsafe condition may be observable by an invitee
the jury members may find that an owner (or occupier) of premises
is negligent, nevertheless, in maintaining said condition when the
condition presents an unreasonable hazard to invitees in the circumstances
of a particular case. If the jury members find that defendant was
negligent in maintaining an unsafe condition, even though the condition
would be obvious to an invitee, the fact that the condition was
obvious should be considered by the jury members in determining
whether the invitee was contributorily negligent (a) in proceeding
in the face of a known hazard or (b) in the manner in which the
invitee proceeded in the face of a known hazard.
DISTRACTION OR FORGETFULNESS OF INVITEE Even if the jury members
find that plaintiff knew of the existence of the unsafe or defective
condition, or that the unsafe or defective condition was so obvious
that defendant had a reasonable basis to expect that an invitee
would realize its existence, plaintiff may still recover
if the circumstances or conditions are such that plaintiff's attention
would be distracted so that he/she would not realize or would forget
the location or existence of the hazard or would fail to protect
himself/herself against it. Thus, even where a hazardous condition
is obvious the jury members must first determine whether in the
circumstances the defendant was negligent in permitting the condition
to exist. Even if defendant was negligent, however, if plaintiff
knew that a hazardous condition existed, plaintiff could not recover
if he/she was contributorily negligent, that is to say, plaintiff
could not recover if he/she did not act as a reasonably prudent
person either by proceeding in the face of a known danger or by
not using reasonable care in the manner in which he/she proceeded
in the face of the danger. In considering whether plaintiff was
contributorily negligent the jury members may consider that even
persons of reasonable prudence in certain circumstances may have
their attention distracted so that they would not realize or remember
the existence of a hazardous condition and would fail to protect
themselves against it. Mere lapse of memory or inattention or mental
abstraction at the critical moment is not an adequate excuse. One
who is inattentive or forgetful of a known and obvious danger is
contributorily negligent unless there is some condition or circumstance
which would distract or divert the mind or attention of a reasonably
prudent person. Note:
In McGrath v. American Cyanamid Co., 41 N.J. 272 (1963), the employee
of a subcontractor was killed when a plank comprising a catwalk
over a deep trench up-ended causing him to fall. The court held
that even if the decedent had appreciated the danger that fact by
itself would not have barred recovery. The court said if the danger
was one which due care would not have avoided, due care might, nevertheless,
require notice of warning unless the danger was known or obvious.
If the danger was created by a breach of defendant's duty of care,
that negligence would not be dissipated merely because the decedent
knew of the danger. Negligence would remain, but decedent's knowledge
would affect the issue of contributory negligence. The issue would
remain whether decedent acted as a reasonably prudent person in
view of the known risk, either by incurring the known risk (by staying
on the job), or by the manner in which he proceeded in the face
of that risk.
In Zentz v. Toop, 92 N.J. Super. 105, 114-115 (App. Div. 1966),
affirmed o.b., 50 N.J. 250 (1967), the employee of a roofing contractor,
while carrying hot tar, tripped over a guide wire supporting an
air conditioning tower on a roof. The court held that even if plaintiff
had observed the wires or if they were so obvious that he/she should
have observed them, the question remained whether, considering the
hazard and the work of the employee, he/she was entitled to more
than mere knowledge of the existence of the wires or whether he/she
was entitled to a warning by having the wires flagged or painted
in a contrasting color. This was a fact for the jury to determine.
The jury must also determine whether defendant had reason to expect
that the employee's attention would have been distracted as he/she
worked or that he/she would forget the location of a known hazard
or fail to protect himself against it. The court also held the plaintiff's
knowledge of the danger would not alone bar his/her recovery, but
this knowledge goes to the issue of contributory negligence.
In Ferrie v. D'Arc, 31 N.J. 92, 95 (1959), the court held that
there was no reasonable excuse for plaintiff's forgetfulness or
inattention to the fact that a railing was temporarily absent from
her porch, as she undertook to throw bones to her dog, and fell
to the ground because of the absence of a railing she customarily
leaned upon. The court held: "When an injury results from forgetfulness
or inattention to a known danger, the obvious contributory negligence
is not excusable in the absence of some condition or circumstance
which would divert the mind or attention of an ordinarily prudent
man. Mere lapse of memory, or inattention or mental abstraction
at the critical moment cannot be considered an adequate diversion.
One who is inattentive to or forgetful of a known and obvious condition
which contains a risk of injury is obvious condition which contains
a risk of injury to guilty of contributory negligence as a matter
of law, unless some diversion of the type referred to above is shown
to have existed at the time."
The following discussion in 2 Harper & James, Torts, §27.13,
pp. 1489 et seq., (1956), cited with approval in Zentz v. Toop,
supra, 92 N.J. Super. at 112, may be helpful in understanding the
principles involved in the above charges:
Once an occupier has learned of dangerous conditions on his/her
premises, a serious question arises as to whether he/she may--as
a matter of law under all circumstances--discharge all further duty
to his/her invitees by simply giving them "a warning adequate
to enable them to avoid the harm." A good many authorities,
including the Restatement, take the position that he/she may. But
this proposition is a highly doubtful one both on principle and
authority. The alternative would be a requirement of due care to
make the conditions reasonably safe--a requirement which might well
be satisfied by warning or obviousness in any given case, but which
would not be so satisfied invariably.
* * *
1. Defendant's duty. People can hurt themselves on almost any condition
of the premises. That is certainly true of an ordinary flight of
stairs. But it takes more than this to make a condition unreasonably
dangerous. If people who are likely to encounter a condition may
be expected to take perfectly good care themselves without further
precautions, then the condition is not unreasonably dangerous because
the likelihood of harm is slight. This is true of the flight of
ordinary stairs in a usual place in the daylight. It is also true
of ordinary curbing along a sidewalk, doors or windows in a house,
counters in a store, stones and slopes in a New England field, and
countless other things which are common in our everyday experience.
It may also be true of less common and obvious conditions which
lurk in a place where visitors would expect to find such dangers.
The ordinary person can use or encounter all of these things safely
if he/she is fully aware of their presence at the time. And if they
have no unusual features and are in a place where he/she would naturally
look for them, he/she may be expected to take care of himself if
they are plainly visible. In such cases it is enough if the condition
is obvious, or is made obvious (e.g., by illumination). * * *
On the other hand, the fact that a condition is obvious--i.e.,
it would be clearly visible to one whose attention was directed
to it--does not always remove all unreasonable danger. It may fail
to do so in two lines of cases. In one line of cases, people would
not in fact expect to find the condition where it is, or they are
likely to have their attention distracted as they approach it, or,
for some other reason, they are in fact not likely to see it, though
it could be readily and safely avoided if they did. There may be
negligence in creating or maintaining such a condition even though
it is physically obvious; slight obstructions to travel on a sidewalk
an unexpected step in a store aisle or between a passenger elevator
and the landing furnish examples. Under the circumstances of any
particular case, an additional warning may, as a matter of fact,
suffice to remove the danger, as where a customer, not hurried by
crowds or some emergency, and in possession of his/her facilities,
is told to "watch his/her step" or "step up"
at the appropriate time. When this is the case, the warning satisfies
the requirement of due care and is incompatible with defendant's
negligence. Here again, plaintiff's recovery would be prevented
by that fact no matter how careful he/she was. But under ordinary
negligence principles the question is properly one of fact for the
jury except in the clearest situations.
In the second line of cases the condition of danger is such that
it cannot be encountered with reasonable safety even if the danger
is known and appreciated. An icy flight of stairs or sidewalk, a
slippery floor, a defective crosswalk, or a walkway near an exposed
high tension wire may furnish examples. So may the less dangerous
kind of condition if surrounding circumstances are likely to force
plaintiff upon it, or if, for any other reason, his/her knowledge
is not likely to be a protection against danger. It is in these
situations that the bit of the Restatement's "adequate warning"
rule is felt. Here, if people are in fact likely to encounter the
danger, the duty of reasonable care to make conditions reasonably
safe is not satisfied by a simple warning; the probability of harm
in spite of such precaution is still unreasonably great. And the
books are full of cases in which defendants, owing such a duty,
are held liable for creating or maintaining a perfectly obvious
danger of which plaintiffs are fully aware. The Restatement, however,
would deny liability here because the occupier need not invite visitors,
and if he/she does, he/she may condition the invitation on any terms
he/she chooses, so long as there is full disclosure of them. If
the invitee wishes to come on those terms, he/she assumes the risk.
The Restatement view is wrong in policy. The law has never freed
landownership or possession from all restrictions or obligations
imposed in the social interest. The possessor's duty to use care
towards those outside the land is of long standing. And many obligations
are imposed for the benefit of people who voluntarily come upon
the land. For the invitee, the occupier must make reasonable inspection
and give warning of hidden perils. . . But this should not be conclusive.
Reasonable expectations may raise duties, but they should not always
limit them. The gist of the matter is unreasonable probability of
harm in fact. And when that is great enough in spite of full disclosure,
it is carrying the quasi-sovereignty of the landowner pretty far
to let him ignore it to the risk of life and limb. So far as authority
goes, the orthodox theory is getting to be a pretty feeble reed
for defendants to lean on. It is still frequently stated, though
often by way of dictum. On the other hand, some cases have simply--though
unostentatiously--broken with tradition and held defendant liable
to an invitee in spite of his/her knowledge of the danger, when
the danger was great enough and could have been feasibly remedied.
Other cases stress either the reasonable assumption of safety which
the invitee may make or the likelihood that his/her attention will
be distracted, in order to cut down the notion of what is obvious
or the adequacy of warning. And the latter is often a jury question
even under the Restatement rule. It is not surprising, then, that
relatively few decisions have depended on the Restatement rule alone
for denying liability.
2. Contributory Negligence. . . But there are several situations
in which a plaintiff will not be barred by contributory negligence
although he/she encountered a known danger. . . For another, it
is not necessarily negligent for a plaintiff knowingly and deliberately
to encounter a danger which it is negligent for defendant to maintain.
Thus a traveler may knowingly use a defective sidewalk, or a tenant
a defective common stairway, without being negligent if the use
was reasonable under all the circumstances.
CONCLUSION These situations show that the invitee will not always
be barred by his/her self-exposure to known dangers on the premises.
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